Refund policy

 

 

Online Return Policy 

FOOSH will accept returns for Credit or an Exchange on all regular priced items within 7 days of package delivery confirmation (or date of order fulfillment for in-store pick up orders). Please forward your order number and your email to initiate your exchange.

 

 

Sale items and any orders placed using a discount/promotional code are Final Sale, and are not eligible for return or exchange online or in-store.

 

All quickstrike (QS), limited edition, set release date, and collaborative products are subject to final sale. Releases of this nature are limited to one pair per customer/address. Any orders exceeding this, including orders indicative of bot activity, will be cancelled and subject to a 10% restocking fee.

 

Any cancelled orders or refused shipments may be subject to a 10% restocking fee, in addition to any shipping charges associated with the shipment. "Refused” shipments are the customer’s responsibility and original shipping charge, as well as the cost of return shipping, will be deducted from the original purchase amount. "Refused” shipments include shipments that are returned because they cannot be delivered.

 

All items must be unworn, unwashed and in new condition with the original tags/packaging intact. Please ensure that all items are well-packaged, and all footwear boxes are protected with outer packaging. Any item(s) not received back in the condition in which it was shipped may be refused or subject to a 20% restocking fee.

 

All additional costs related to online returns are the customer’s responsibility. All return packages must be received back within 10 days of the return's approval date or may be subject to refusal. FOOSH reserves the right to refuse all unauthorized returns/exchanges.

 

If you placed an online order and would like to return the item(s) in-store, please email info@foosh.ca with your Order #, item(s), so that we may accommodate your request.

 

In-Store Return Policy

FOOSH will accept returns for Store Credit or an Exchange on all regular priced items within 7 days of purchase. Please bring the item along with the original purchase receipt. We do not give cash back.

 

Sale items and discounted/promotional merchandise are Final Sale, and are not eligible for return, exchange or cancellation - this includes in-store pick up orders.

 

All items must be unworn, unwashed and in new condition with the original tags intact. Any item(s) not received back in the condition in which it was purchased may be refused or subject to a 20% restocking fee.

 

If you placed an online order and would like to return the item(s) in-store, please email info@foosh.ca with your Order # and item(s) so that we may accommodate your request.